Effective date: August 27, 2018
SolidRun Ltd (“us”, “we”, or “our”) operates the www.solid-run.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, online shop or using any other services and offerings.
For the purposes of the EU GDPR (Regulation (EU) 2016/679), SolidRun Ltd is the controller of your personal information.
1. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- Company name
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
This information is provided during usage of our online shop, account registration, community registration, registration to our newsletters, contacting us or submitting a request for information via the “Contact Us” page.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
2. Use of Data
We use the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service and Products
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
3. Transfer Of Data
We share personal information in several ways and with different partners / entities given the nature of the purpose of the processing.
Partners: We may share information with our Hardware/Software partners with whom we have an MNDA in place.
Banks, PayPal: In order to complete wire transfers we will share bank account information with our bank to process the transactions. Assuming you chose to use PayPal we will share the necessary information with PayPal to process your payment for the order.
Logistics: We share information with our business partners for example our production partner in order to ship the goods to the shipping address you have provided during checkout.
Authorities: We may share information with local authorities when required by law.
4. Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
5. Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
6. Your Rights
Assuming there is no legal reasons that prevent us to provide this information you can ask for information concerning you regarding:
- Storage period.
- Copy of the personal information.
- Deletion of your personal information.
- Purpose of the processing information.
- Source of the personal information.
- Recipients of your personal information and with whom we have shared your information.
You can refuse to the processing of your information us, unless the processing is needed for the performance of the contract with you or necessary for legal purposes or compliance.
8. Contact Us