Warranty & Return Terms

Warranty and Returns Terms

SolidRun provides warranty on its products for a period of one (1) year from the date of shipment. For extended warranty period please contact us.

In case of a hardware product defect, your sole remedy and SolidRun’s sole liability shall be for SolidRun, at its sole discretion, to either repair or replace the defective hardware product at no charge or to refund the purchase price, as long as the product is within its warranty period. Each party will cover its own shipping costs when returning the goods / shipping the back after replacement or repair. This warranty is void if the product has been altered or damaged by accident, misuse or abuse.

The SolidRun global warranty is subject to change without notice.

Disclaimer of Warranty

THIS WARRANTY IS MADE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED, OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, NON-INFRINGEMENT OR THEIR EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION, EXCEPT THE WARRANTY EXPRESSLY STATED HEREIN. THE REMEDIES SET FORTH HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF ANY PURCHASER WITH RESPECT TO ANY DEFECTIVE PRODUCT.

Limitation on Liability

UNDER NO CIRCUMSTANCES SHALL SOLIDRUN BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE SUFFERED OR INCURRED WITH RESPECT TO ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL SOLIDRUN BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER DIRECTLY OR INDIRECTLY FROM USE OF ANY PRODUCT.

Return Policy

Returns for any unaffected item are permitted within 14 days from the date of receipt of merchandise. After such time, all sales are considered final. Shipping and handling charges are not refundable. SolidRun shall not be responsible for any shipping charges of merchandise being returned. All returned merchandise must be in its original packaging and clean condition. Merchandise that has been powered or reprogrammed cannot be returned. All returns must include all the factory accessories which came with the item.